Shipment failures cost more than you think.
When goods arrive late or damaged, your entire operation feels the impact. Project timelines stall, teams sit idle, and client confidence erodes. If you lead logistics or operations, you need a partner that delivers consistent results.
That starts with choosing a logistics provider that meets four essential KPIs. These indicators help you identify real performance and reduce risk before it affects your supply chain. Relying on clear logistics KPIs ensures you avoid preventable delays and protect your most important timelines.
You rely on precise timing. Missed delivery windows create a chain reaction that slows everything else down. When shipments arrive late, crews lose valuable time, and critical schedules slip.
A strong on-time delivery rate keeps operations predictable. When your shipments consistently arrive within the agreed-upon window, your teams stay productive and your projects remain on track.
Legacy maintains dependable delivery performance by managing each stage of the process with attention to detail. As an asset-based company within the UniGroup Logistics network (which includes over 400 locations across the U.S. and Canada), we provide national reach supported by local expertise.
What to ask your provider:
Timeliness is only one measure of success. Your shipment must also arrive in the same condition in which it left your facility. Even small handling errors can disrupt schedules and create additional costs, especially when your goods require specialized care.
Legacy protects high-value, time-sensitive shipments with highly trained crews and specialized equipment. Our fleet includes flat-floor, high-cube, liftgate, climate-controlled, and flatbed trailers, all maintained to rigorous safety standards.
What to ask your provider:
Clear communication prevents small challenges from becoming major disruptions. When updates are delayed or unclear, teams lose visibility, projects stall, and workarounds become costly.
Your logistics partner should do more than deliver shipments. They should coordinate every step of the process and keep you informed. You should never feel out of the loop.
Legacy assigns a dedicated account manager who understands your operation, follows your timeline, and communicates throughout the process. You have direct access to the person responsible for your shipment, not a general support line.
What to ask your provider:
Your logistics needs can shift quickly. You may require support in more locations or additional services such as warehousing, rigging, or crating. A strong provider can scale with your business and offer flexible solutions without forcing you to manage several vendors.
Legacy offers integrated, end-to-end logistics solutions through a single point of contact. Our team handles transportation, warehousing, rigging, crating, and more. We work across industries and manage complex, multi-location assignments. Through the UniGroup Logistics network, we can coordinate across North America while maintaining consistent standards.
What to ask your provider:
Logistics challenges affect more than delivery schedules. When a provider falls short, the ripple effect touches every part of your operation. If your logistics partner can’t meet these four KPIs, they’re putting your timelines, budgets, and client relationships at risk.
Legacy helps you avoid that risk. We deliver on-time, damage-free performance backed by proactive communication, hands-on service, and scalable solutions. Our affiliation with the UniGroup Logistics network enables us to deliver consistent results across a wide geographic footprint.
Schedule a consultation today. Let’s build a logistics plan that keeps your projects on track and your shipments protected.