Legacy is ISO 9001:2008 certified. This means we have an ongoing set of quality processes in place to assure optimal customer satisfaction is achieved.
Legacy’s Quality Statement:
At Legacy we are committed to delivering excellence in our products and services, to our customers and to ourselves.
Exceptional quality is what helps us ensure that our customers are satisfied and also aids in maintaining long term relationships with them.
We encourage a supportive culture that allows our team members to take pride in their individual roles of our quality processes.
This culture of quality is created by our ongoing efforts to achieve the following:
- Understand customer requirements and challenges, and work to offer innovative and results-oriented solutions
- Provide quality products and services that are delivered on-time and damage-free
- Closely monitor customer satisfaction and feedback to address issues and enhance relations with customers
- Assure our work environment is safe at all times
- Continuously look for opportunities to improve ourselves through training
- Comply with and continuously improve the effectiveness our Quality Management System
We believe that supporting and applying these principles will ensure that Legacy remains a leading provider of logistics, transportation and related solutions.